Best Internet eRate Terms and Conditions

Best Internet eRate Terms and Conditions

Terms and Conditions

Choice Hotels International, Inc. ("Choice") guarantees that Choice branded websites will provide the best online bookable rate viewable and available to the public on the Internet ("Best Internet Rate Guarantee").

The Best Internet Rate Guarantee applies to reservations made at all Comfort Inn, Comfort Suites, Quality, Clarion, Cambria Suites, Ascend Collection, Sleep Inn, MainStay Suites, Suburban Extended Stay, Econo Lodge and Rodeway Inn brand hotels worldwide.

Choice will honor a lower publicly available rate on a non-Choice branded website ("Competing Rate") plus give and additional 10% discount off of the Competing Rate, subject to the following restrictions:

Eligible Claims
To qualify, your claim must be submitted in accordance with the following:
  • You have a confirmed reservation at a Choice hotel made on a Choice branded website ("Booking");
  • You submit the online claim form informing Choice of the lower rate within 24 hours of the Booking and at least 72 hours prior to a 6 pm arrival on the first day of the Booking; and
  • The Competing Rate is:
                 1. Available for the identical hotel, dates, room type, number of guests, type of currency and length of stay; and
                 2. Publicly viewable by Choice at the time the claim is reviewed.

Claim Processing

Guarantee Restrictions
The Best Internet Rate Guarantee does not apply to:
  • Negotiated rates and any other rates not available to the public, such as group rates, package rates, coupons, motor club, membership rates (including AARP) and Government Rates;
  • Rates found on opaque or auction sites and other sites where the hotel brand and specific hotel are not known until the Booking is made;
  • Taxes, gratuities, guest incidental charges or any other similar charges incurred at the hotel; and
  • Bookings that include more than 9 rooms.

If there is a rate available on a Choice branded website that is the same or lower than the Competing Rate, that rate will be offered.

Choice Privileges® Points
  • The number of Choice Privileges points earned, if applicable, will be based on the room rate paid upon checkout.
Additional Terms
  • Choice reserves the right to amend, revise, suspend or discontinue the Best Internet Rate Guarantee at any time without notice;
  • Any changes made to a reservation will void the Best Internet Rate Guarantee;
  • Any disputes arising from the Best Internet Rate Guarantee will be governed by, and construed in accordance with, the laws of Maryland, U.S.A.
best rate rules