The Scoop: Winter 2011

Choice Launches New Travel Agent Commission Payment System
As part of Choice's ongoing efforts to provide you with prompt payments and first-class customer service, Choice Hotels is pleased to announce that Dell Services (formerly Perot Systems) will begin processing all travel agent commission payment for Choice brand hotels.

"At Choice Hotels, we constantly look for new ways to improve our services and streamline processes for our customers," according to Mike Murphy, senior vice president, global sales for Choice Hotels. "Our new relationship with Dell Services provides our travel agent customers a variety of resources including a central help desk to assist in payment inquiries, comprehensive reporting and for many, a shorter payment cycle."

No changes are required on your part to begin taking advantage of this new, more efficient payment system.

We thank you for your business and will continue to work to implement new systems and process, such as this, to provide you with the highest levels of customer service and satisfaction.

For assistance, call 800.873.1215 or log onto