Uniquely reliable hotel ratingsChoice Hotels is committed to your satisfaction and dedicated to helping you make the right hotel decision every time you stay at one of our brands. Book a hotel that is right for you by using the impartial hotel ratings listed on our site. The first hotel company to offer guest ratings, we provide you with: The Most Accurate Hotel Ratings Benefit from real ratings by real guests. Choice ratings are based on feedback from guests that have actually stayed at one of our hotels. Other travel sites allow ratings from anyone, even if they were not a hotel guest. Up-to-date Ratings Make your decision based on scores provided by guests within the last 12 months. Other travel sites rely on outdated data and you could book a hotel based on a rating that is no longer valid. Impartial Results: Choice uses an independent third party, Medallia, to collect rating information. Medallia, a leading provider of customer satisfaction tracking, allows us to provide impartial results. After a stay at a Choice hotel, guests are sent a comprehensive survey that includes questions about:
These ratings are based on a scale of 1 to 5 with 5 being the most positive. We encourage you to participate in making our hotel ratings even more transparent. The next time you make a reservation at one of our hotels, please provide us with an email address. After your visit, Medallia will send you a guest satisfaction survey to complete and submit. Your feedback will not only allow us to capture your opinion, but will also help future guests book the right hotel. |
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