Our Commitment to Clean
The health and safety of our guests is top of mind for Choice Hotels and at our thousands of independently owned and operated locations. Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety.
Building on our best practices
We’re building on our longstanding cleanliness protocols and enhancing the existing program with guidance developed in response to the pandemic, including recommendations related to deep cleaning, disinfecting, hygiene, and social distancing best practices and protocols.
Face coverings in common areas
Following public health guidance, face covering requirements may vary by location as hotels continue to comply with country, state and local requirements, health ordinances and other regulations. We appreciate your support in helping to protect the safety of hotel guests, employees and visitors.
Heightened cleaning protocols
We’re providing guidance for heightened cleaning protocols for high-traffic areas such as the front desk, fitness centers and pools, as well as other high-touch surfaces throughout the hotel, using hospital-grade disinfectant approved by the U.S. Environmental Protection Agency to combat the spread of COVID-19.
Best-in-class cleanliness training
Every Choice-branded hotel will designate a “Commitment to Clean Captain,” each of whom will complete applicable best-in-class cleanliness training and will be responsible for incorporating the new protocols into their hotel's operations.
Ecolab resources and insights
Our complete approach to infection prevention includes a close association with Ecolab, who is helping ensure we have the right infection prevention programs and training in place to help prevent the spread of COVID-19. This includes a new online resource hub available to franchisees, featuring operational best practices, training and resources from Ecolab's industry-leading experts.