Customer Support

Get 24-hour support from our customer service team. Call one of the numbers below to speak to a specialist, or simply fill out our contact form. We'll make sure your request reaches the right person.

Hotel Reservations: 877-424-6423
Available 24/7

To leave feedback about the website: 844-779-8472

Customer Relations: 800-300-8800
Available 24/7

Choice Hotels International
Attn: Guest Relations Service Center
18615 N Claret Drive
Scottsdale, AZ 85255

For feedback and requests sent to our mailing address, please allow 6-8 weeks processing time. We recommend using our online contact form for a faster response. Please include your name and address on all correspondence.

Frequently Asked Questions

Choice Privileges Reservations: 800-521-2121
Available 24/7

Choice Privileges Service Center: 888-770-6800
Available 24/7

Choice Privileges® Mastercard® Customer Service: 833-714-3490
Available 24/7


Available from 7 a.m.-7 p.m. MST, seven days a week

En Espanol (Spanish): 866-291-9816

En Francais (French): 800-BO-REVES or 800-267-3837

Hearing Impaired: 711

Group Services & Sports Travel (10 or more rooms): 866-351-3033