Updated Travel Information – February 11, 2022
We value our guests
Travel is who we are, and it is important to us that you feel confident when choosing and staying with Choice Hotels®. The information below outlines our policies and some of the ways we are working to give you peace of mind.
Commitment to Clean
Your well-being is top of mind for Choice Hotels and at our thousands of independently owned and operated locations. The Commitment to Clean initiative builds on Choice Hotels' long-standing cleanliness protocols and enhances the existing program with guidance developed in response to the pandemic, including recommendations related to deep cleaning, disinfecting, hygiene, and social distancing.
Guests may experience a growing variety of new and improved cleanliness protocols, products and communications, including:
- Heightened cleaning protocols for high-traffic areas such as the front desk, fitness centers and pools, as well as other high-touch surfaces throughout the hotel, using hospital-grade disinfectant approved by the U.S. Environmental Protection Agency to combat the spread of COVID-19.
- Furniture arrangements designed to encourage appropriate social distancing in accordance with CDC guidelines.
- Changes in breakfast offerings, with many hotels that provide breakfast replacing their buffet with pre-packaged breakfast items.
Choice Hotels' complete approach to infection prevention includes a close association with Ecolab, who is helping ensure the company has the right infection prevention programs and training in place to help prevent the spread of COVID-19. This includes a new online resource hub available to franchisees, featuring operational best practices, training and resources from Ecolab's industry-leading experts. Additionally, every Choice-branded hotel will designate a "Commitment to Clean Captain," each of whom will complete applicable best-in-class cleanliness training and will be responsible for incorporating the new protocols into their hotel's operations. Visit our Commitment to Clean page to learn more.
Housekeeping Upon Request
We’ve redesigned our housekeeping program to promote an uninterrupted stay and give guests more options. Choice-branded hotels are providing housekeeping services upon request for shorter visits and after every third night during longer stays. Guests can call the front desk to request more frequent housekeeping or ask for additional towels, toiletries and linens when needed. Housekeeping Upon Request may not be available at all hotels.