Real Feedback from Real Travelers

On, it’s easy to find the right hotel and book with confidence. Here, you’ll find more than 2.6 million comments about experiences with our hotels, and each comment is linked to a verified hotel guest.

How to share your experience

We want you to join the conversation!

  • Opt in to receive our emails.
  • Within 48 hours of checkout, you may receive a Guest Satisfaction Survey.
  • Complete the survey for a chance to be featured on our site.

This process allows us to verify that only comments from real guests appear on our site.

Where to find guest feedback

We’ve made it easy to find real, candid comments on the hotels that matter to you. Guest experiences are posted on, so you’ll be able to see honest feedback from travelers just like you.

Capturing—and sharing—genuine feedback about our hotels is important to us. That’s why we’ve built a site where you can browse honest takes from real guests. But don’t just take our word for it. Go ahead and check out what our guests are saying!


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