CEO - Steve Joyce on Undercover Boss

Choice's Undercover Boss Episode Airs June 29

Choice Hotels very own President & CEO Steve Joyce was featured on the hit reality TV series Undercover Boss in the fall of 2010 – tune in on June 29th when CBS will re-air the episode that shows Joyce working side-by-side with employees from Choice Hotels franchised properties across the country.

The Emmy Award-nominated program follows chief executives as they slip anonymously into the rank and file of their companies. Each episode documents a different executive's undercover mission, where they are able to experience working with employees in the forefront of their company. The executives are given a new perspective on their corporation - being able to see what is running well, what may need adjustments, and working personally with the people who truly represent their company. Tune in to see what Steve Joyce learns about the people of Choice Hotels franchised properties! Friday, June 29 at 8/7 central, check your local listings.

The following Choice Hotels locations are featured:
  • Housekeeping Manager Christina puts Steve to the test at the Comfort Suites Downtown in Orlando, Florida, where he labors to keep up with the hectic schedule of changing sheets, making beds and cleaning bathrooms -- all within the allotted time requirements.
  • Steve tries his hand at getting companies to book business at Choice's Cambria Suites hotel in Noblesville, Indiana under the supervision of Director of Sales John. See if Steve is successful in his cold calling efforts, and, in doing so, does he remember to use his alias or accidentally use his real name?
  • At the Comfort Suites Northeast hotel in Indianapolis, Indiana, Night Clerk Brandalyn shows Steve that his duties go way beyond the front desk and checking in guests. Watch as he answers phones, does the laundry, cleans the lobby and handles a variety of late night tasks.


Steve also stayed overnight at:

The , a recently-renovated property with convenient access to many attractions.

The , a Gold Award winning property, given to the top 10% of hotels within each Choice brand.